Archive for December, 2009

The Eye Doctor: A Lesson In Customer Service {cue scary music}

You can tell how excited I am.

You can tell how excited I am.

I wear glasses. And contacts. I haven’t been to an eye doctor since December of 2006, when I left a job with great benefits. I stocked up on a year’s worth of contacts (which turned into 3 year’s worth) and got a new pair of glasses. Up until now, I had no reason to see the eye doctor.

Now that I’m self employed, I have fancy shmancy state health insurance which offers about 5 different eye doctor choices in western Mass. Woohoo! Thank you, Massachusetts.

I was vacuuming the other day and my glasses must have fallen off 10 times before I whipped them across the room and decided to put my new state bennies to use. I made an appointment to get new glasses and that appointment ended up taking place yesterday.

I should mention that this story isn’t really about glasses, it’s about customer service. Never in my life have I left a doctor’s office so appalled, except for the time I tried to get birth control pills and my doctor ended up giving me an endurance test that involved running laps around the parking lot. That’s another story for another day though. Read the rest of this entry »

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Church Tour: Part 3

Last Sunday, Glenn and I attended the Feeding Hills Congregational Church for the Church Tour: Part 3. It’s 2 miles from our house and across the street from the gym we belong to. It was a natural next step. This church was very small and had padded pews. Nice! No annoying kneeling pads either.

As soon as we arrived, I noticed a piece of fabric art hanging on the wall that looked like it was made by children who attended the church. It had words and phrases all over it, like “friendship”, “love”, and “forgiveness”. One phrase stood out to me and was particularly fascinating because of the way it was positioned and written on the fabric. There was a picture of a house with a person standing in the doorway. Over the house, it said “Who Am I?” and underneath the house it said, “Who Do You Say I Am?”. What a provocative set of questions for a child to write, especially in that way.

Read the rest of this entry »

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How I Did It: The Making of The Anti-Resume Revolution

So, if you haven’t heard me say it or you’ve haven’t seen it on my website, I’ll say it again: I just published a book! Woo hoo! (Seriously, say woo hoo out loud with me, it just feels good to do.) I hope someone who sitting near you just heard you say that, you may have given him or her a chuckle ;)

Anyway, if you haven’t already seen my video, “The Making of The Anti-Resume Revolution”, now is your chance to watch it! Don’t be intimidated by the 10 minute length, it’ll go fast, like ripping of a bandage…only way less painful (hopefully!). Don’t forget to leave a comment! Thanks for watching.

To buy the book, click here!

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